What is myACCESS?
myACCESS is a service which provides you option to keep your device online and be able to access it from anywhere using monthly/yearly subscription. myACCESS has a two options of subscription
1. myACCESS Device
myACCESS device is a subscription which gives you the opportunity to connect your device securely to our well-secured server and then be able to access that device via. secured https link from anywhere in the world using the mentioned link, of course, stable internet connection is required in order to get the best results.
1 myACCESS Device subscription = 1 mySCADA device connected to our server.
myACCESS device can’t be connected using the Linux operating system (myPRO).
2. myACCESS User
myACCESS user is a subscription which gives you the opportunity to connect as a VPN user to the myBOX using our application and then be able to access devices “BEHIND” (Such as PLCs, Printers, other mySCADA devices,…)
Please DO NOT confuse the normal user with the VPN user, you can have UNLIMITED number of normal users they DO NOT require a subscription ONLY VPN USERS REQUIRE SUBSCRIPTION (each VPN user = 1 myACCESS user subscription)
This version of myACCESS requires you to install our .exe app which can be only installed at Windows 10 64bit or Windows 7 64bit. Another OS is not supported!
Getting help
For technical support, please visit the RESOURCES section on our website, where you can find most of the necessary information – product information, video tutorials, other manuals.
If you do not find information you need, go to https://www.myscada.org/submit-ticket and submit a ticket. Our qualified personnel is ready to help you. For quick and effective communication, please send detailed information about the project.
Important note: Make sure that your device has full access to the internet (Including possibility to ping domains!) Without a possibility to ping domains you WON’T be able to connect to the myACCESS.
* The examples and diagrams in this manual are included solely for illustrative purposes. In no event will mySCADA technologies. be responsible or liable for indirect or consequential damages resulting from the use or application of this equipment. Reproduction of the contents of this manual, in whole or in part, without written permission of mySCADA Technologies, is prohibited. mySCADA Technologies reserves the right to change this manual at any time without notification.
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Trademark – the names used for identification are all registered trademarks of their respective companies.